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FREQUENTLY ASKED QUESTIONS
At Burhani , we strive to deliver your frozen food orders within 24 hours of confirmation. Our efficient shipping process ensures your items reach your doorstep swiftly and safely.
We take great care in packaging your frozen foods securely to maintain their freshness during transit. Our state-of-the-art cold storage facilities and insulated packaging help ensure your items remain at optimal temperatures until they reach you.
We do not have a minimum order requirement for delivery. Whether you’re stocking up on essentials or simply craving a few items, we’re here to fulfill your needs promptly and efficiently.
Currently, we don’t have an online order tracking system, but you can easily get an update on your order by reaching out to us directly!
Simply give us a call or send us a message on WhatsApp at 03322555253 and we’ll provide you with the latest status of your order. You can also share your order confirmation screenshot on WhatsApp to help us locate your order quickly.
We’re happy to help!
While we strive to meet our delivery commitments consistently, unforeseen circumstances may occasionally cause delays. If your order doesn’t arrive within the promised timeframe, please reach out to our customer service team, and we’ll work diligently to resolve the issue and ensure your satisfaction.